Privacy Policy

Last Updated: October 26, 2026 Effective Date: October 26, 2026

This Privacy Policy describes how Les Olson Company (“Les Olson,” “we,” “us,” or “our”), located at 3244 South 300 West, Salt Lake City, UT 84115, USA, collects, uses, discloses, and protects personal information when you visit or use https://lesolson.com (the “Service”).

By accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date above. Material changes will be posted on the Service.

1. Information We Collect

We collect the following categories of personal information:

1. Identifiers

• Name
• Email address
• Phone number

1. Professional or Employment-Related Information

• Work address
• Company or organization
• Job title (if provided)

1. Commercial Information

• Service interests
• Details about requested services
• Communications with our team

1. Internet or Other Electronic Network Activity

• IP address
• Browser type
• Device identifiers
• Page views and navigation history
• Interactions with our website
• Referring websites or campaigns

1. Geolocation Data

• General (region-level) geolocation derived from IP address

1. Inferences

• Interests based on engagement with our site (non-sensitive)

1. Sensitive Personal Information

We do not intentionally collect sensitive personal information, including racial or ethnic origin, biometrics, precise geolocation, financial account numbers, or health data.

2. Payment Information

Les Olson Company does not collect, process, or store payment card information through this website. When making an online payment, customers may be directed to a third-party payment processing provider. Payment information submitted through that provider is collected and processed directly by the provider and is subject to the provider’s privacy policy and terms.

3. How We Use Personal Information

We use personal information for the following purposes:

• Provide and maintain the Service
• Respond to inquiries and service requests
• Manage customer relationships and orders
• Marketing and promotional communications
• Website performance, analytics, and user experience improvements
• Improve product and service offerings
• Detect, prevent, and respond to security incidents
• Protect against fraudulent, malicious, or illegal activities
• Comply with legal and regulatory requirements
• Conduct internal research and operations

We will not use personal information for materially different or incompatible purposes without notice or consent where required.

4. How We Share Personal Information

We do not sell personal information and do not share personal information for cross-context behavioral advertising under the CCPA/CPRA.

We disclose personal information only to:

1. Service Providers and Contractors

These parties process information on our behalf and are contractually restricted from:

• Using personal information for purposes other than performing contracted services
• Selling or sharing personal information
• Retaining personal information beyond the contract requirements

Examples include:

• Website hosting and infrastructure providers
• Analytics platforms (e.g., Google Analytics 4, Google Tag Manager)
• Marketing measurement vendors (e.g., Resonate)
• Security and IT operations vendors

1. Legal & Safety Disclosures

• To comply with laws or legal processes
• To protect our rights, property, or security
• To investigate fraud or security issues
• In connection with mergers, acquisitions, or sale of assets

If ownership changes, personal information may be transferred to the new entity under confidentiality safeguards.

5. Categories of Personal Information Sold or Shared

We do not sell personal information and we do not share personal information for targeted advertising or profiling under:

• CPRA (California)
• VCDPA (Virginia)
• CPA (Colorado)
• CTDPA (Connecticut)
• UCPA (Utah)

Analytics tools are configured to avoid collecting or transmitting personal information in ways that would constitute a sale or sharing.

6. Data Retention

We retain personal information only as long as necessary for:

• The purposes described in this Privacy Policy
• Legal, regulatory, tax, or reporting requirements
• Contractual obligations
• Fraud prevention, security, and dispute resolution

Typical retention ranges from 90 days to 2 years, unless a longer period is required by law.

Aggregated or de-identified data may be retained indefinitely.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

CCPA/CPRA (California)

• Right to Know/Access
• Right to Delete
• Right to Correct
• Right to Opt-Out of Sale/Sharing (not applicable)
• Right to Limit Sensitive Personal Information (not applicable)
• Right to Non-Discrimination

VCDPA (VA), CPA (CO), CTDPA (CT), UCPA (UT)

• Right to Confirm Processing
• Right of Access
• Right to Correction
• Right to Deletion
• Right to Data Portability
• Right to Opt-Out of: Sales (not applicable); Targeted advertising (not applicable); Profiling with legal or significant effects (not performed)

How to Make a Rights Request Email: webmaster@lesolsoncompany.com

Appeal Process If we deny your request, you may appeal by emailing webmaster@lesolsoncompany.com with the subject line “Privacy Request Appeal.” We will respond as required by law.

8. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Essential site functionality
• Analytics and measurement
• Website optimization

For more details, see our Cookie Policy.

9. Security

We implement administrative, technical, and physical safeguards to protect personal information, but no system is completely secure. Transmission is at your own risk.

10. Third-Party Links

The Service may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Children’s Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

12. SMS / Text Messaging Communications

We collect phone numbers only when you voluntarily provide them — for example, during a job application, a service inquiry, or when you sign up for job availability or support-related text alerts. You can opt in or opt out of receiving SMS (text) messages at the point you provide your number.

This program complies with the 2025 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

Information We Collect

• Phone Number: the mobile number you provide to receive SMS messages.
• Message Interaction Data: delivery and engagement metrics (e.g., delivery status, response keywords).
• Consent Records: timestamps and methods of opt-in (web form, keyword, verbal, or paper).

How We Use This Information

• Send SMS messages (notifications, updates, and reminders) consistent with your opt-in preferences.
• Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
• Improve messaging and measure engagement.

One-to-One Consent Under the January 2024 FCC ruling, opt-in consent applies solely to Les Olson IT. We do not share your consent with third parties or affiliates unless you expressly agree.

Message Frequency & Data Rates Message frequency will vary but will not exceed 3-5 messages unless there is a notification event. Message and data rates may apply; check your carrier’s terms.

Opt-Out & HELP Instructions

• Text “STOP” to any message to unsubscribe immediately.
• Text “HELP” for assistance, or contact us at webmaster@lesolsoncompany.com or (800) 365-8804.

Data Sharing & Disclosure We will never sell your data. We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery. National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.

Record-Keeping & Proof of Consent We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2025 and Campaign Registry guidelines.

13. Contact Information / Data Protection Contact

If you have questions or privacy requests, please contact:

Les Olson Company 3244 South 300 West Salt Lake City, UT 84115 Email: webmaster@lesolsoncompany.com Phone: (800) 365-8804