les olson it logo and verkada platinum plus logo on a white background
best of utahs-2

Copier Service & Maintenance Plans

We offer inclusive maintenance plans to assist in managing your organization’s copier or printer maintenance and supplies – all for one consolidated monthly fee.

Equipment Moving & Installation

Contact our installs team for new equipment installation or assistance in moving your office equipment. Our experts will ensure your equipment is connected & ready to use.

Frequently Asked Questions

General Information

Where is Les Olson IT located and what areas do you serve?

Les Olson IT is a family-owned business with nine locations, proudly serving clients across Utah, Southeastern Nevada, Southwestern Wyoming, and Arizona.

How can I order equipment supplies or parts?

Current customers can order equipment supplies or parts through the Les Olson Customer Center or by contacting their local Les Olson office directly. This includes common items such as toner, printer supplies, and other supported equipment accessories.

What resources are available for current Les Olson customers (billing, support, etc.)?

Les Olson provides several self-service and support resources for current customers, including access to the Customer Center for service requests and supply ordering, billing and payment options, and direct support from local service teams. These tools are designed to make it easy to manage equipment, request support, and stay up to date on account needs.

Can Les Olson support businesses with multiple office locations?

Yes. Les Olson supports businesses with multiple locations by delivering consistent technology solutions, centralized support, and coordinated service across offices to help maintain performance and reliability at scale.

Office Technology

What brands of copiers and printers does Les Olson offer?

Les Olson offers Sharp multifunction copiers, HP printers, and production print systems from Sharp and Ricoh. We also provide Ricoh scanners. Equipment is stocked locally to ensure faster availability and delivery.

When should a business upgrade its office technology?

Businesses should consider upgrading office technology when equipment becomes unreliable, inefficient, or no longer supports current workflows or security standards. Les Olson helps organizations assess aging technology, identify performance gaps, and plan upgrades that improve productivity, reliability, and scalability.

What other office technology products does Les Olson provide?

In addition to copiers and printers, we provide a wide range of specialty business products. These include shredders, scanners, mailing machines, pressure sealers, digital whiteboards, LED display solutions, laptops, desktops, IT accessories, and phone systems.

Managed Services

What are Managed Services?

Managed services refer to the outsourcing of ongoing business functions—most commonly IT or print infrastructure management—to a dedicated third-party provider.

Does Les Olson provide Managed Services?

At Les Olson, Managed Services involve our expert team handling the day-to-day management of your IT environment or print infrastructure through flexible solutions that range from fully managed programs to targeted support, allowing your team to focus on core business goals.

What is included in Les Olson Managed Services offerings?

Managed Services are tailored to each organization but commonly include proactive network monitoring, help desk support, cybersecurity management, data backup, and ongoing maintenance of your technology infrastructure.

What is the difference between IT Solutions and Managed Services?

Managed Services focus on ongoing support and management of your existing systems, while IT Solutions address specialized needs such as IT projects, cybersecurity, cloud services, telecom, and network cabling. We offer both to serve as a complete technology partner.

What are Managed Print Services (MPS)?

Managed Print Services (MPS) are a solution where a provider manages and optimizes an organization’s printing environment to improve efficiency and reduce costs.

Does Les Olsen offer Managed Print Services?

Yes. Les Olson offers managed print services that help businesses monitor usage, streamline device fleets, automate supply replenishment, and maintain consistent print performance with expert support.

Can Managed Print Services help reduce printing costs?

Yes. Managed Print Services (MPS) help businesses reduce printing costs by optimizing device fleets, monitoring usage, automating supply replenishment, and improving overall print efficiency. Les Olson works with organizations to streamline print environments and control expenses.

How quickly can I get IT support

We provide prompt, reliable IT support. Customers can request assistance through the Customer Center or contact our dedicated Managed IT Support line for immediate help with technical issues.

Does Les Olson provide 24/7 IT monitoring and support?

Yes. Les Olson provides continuous monitoring as part of its Managed IT Services to help identify and address potential issues before they impact business operations. Support availability and response times may vary based on your service agreement, and our team works with you to ensure the right level of coverage for your organization’s needs.

IT Solutions

Can Les Olson help us manage both IT and office technology?

Yes. Les Olson provides both IT services and office technology solutions, allowing businesses to work with a single partner for copiers, printers, managed IT services, and related technology needs.

What IT services are most important for small and mid-sized businesses?

The most important IT services for small and mid-sized businesses typically include reliable network management, cybersecurity protection, data backup and recovery, cloud access, and responsive technical support. Les Olson helps organizations prioritize and implement these core services to support daily operations, protect critical data, and scale technology as the business grows.

What should businesses look for in an IT services provider?

When choosing an IT services provider, businesses should look for industry experience, proactive support capabilities, strong security expertise, clear communication, and responsive local service. Les Olson partners with businesses to deliver tailored IT solutions backed by dedicated support teams and long-term technology planning.

What happens if we need IT support outside normal business hours?

IT issues don’t always happen during business hours. Les Olson offers managed IT solutions that include monitoring and support options designed to address issues promptly and help ensure continuity based on your service agreement.

Does Les Olson offer network cabling services?

Yes. Our certified technicians provide professional network cabling services as a foundational part of your IT infrastructure. We also offer free network evaluation assessments that review your current setup, analyze performance, and provide optimization recommendations.

What telecom solutions does Les Olson offer?

Our telecom team designs unified communications solutions that are secure, user-friendly, and highly accessible. These systems help streamline business communications and improve collaboration.

Summer Food & Fund Drive

Now - August 31

All Les Olson IT locations are official drop-off points for the Utah Food Bank or Three Square Food Bank.

Las Vegas, NV

Grand
Opening
Event

April 17, 2025 11am-3pm