Help Desk

Our Desktop Care removes the burden of managing your Windows and Mac desktops. We handle troubleshooting, monitoring, and maintenance, freeing you to focus on core business. Our 24/7 IT professionals in Utah and Las Vegas are ready to resolve your computer issues.
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801-983-9245

Full Problem Resolution & Expert Customer Service

We help you manage all your organization’s computers with our Elite Desktop Care and Hours+ Desktop Care plans. Our experts ensure your systems run properly. Our technicians receive continuous training and are backed by supervisors to ensure consistent, unmatched service delivery.

Elite Desktop Care

Elite Desktop Care provides full-service, 24/7 troubleshooting, monitoring, and maintenance for your Windows and Mac desktops, letting you focus on your business.

Package Includes:

  • Asset & Inventory Reporting
  • Scripting & Configuration
  • Desktop Preventative Maintenance
  • Product Support Team
  • 24/7 System Monitoring & Reporting
  • Anti-virus/Anti-spyware Management
  • LogMein Pro Remote Login Tool
  • Much More

Hours+ Desktop Care

Hours+ Desktop Care focuses on 24/7 monitoring for your Windows and Mac desktops, reducing your management burden. Our technicians provide expert assistance on an hourly basis for issues or updates.

Package Includes:

  • Asset & Inventory Reporting
  • Product Support Team
  • Proactive Alert Generation & Remediation
  • 24/7 System Monitoring & Reporting
  • Anti-virus/Anti-spyware Management
  • LogMein Pro Remote Login Tool
  • Open DNS Content Filtering
  • Much More

Certifications

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Cisco Certified logo badge in dark teal, displaying the text 'CISCO CERTIFIED' in white above the iconic Cisco bridge graphic, signifying a Cisco networking certification.
Official CompTIA A+ certification logo badge. Features 'CompTIA' in red text, a prominent white 'A+' on a central red banner, all within a circular silver and white emblem with a gray circuit board design at the bottom.
Official CompTIA Network+ certification logo badge. Features 'CompTIA' in red text, a prominent white 'Network+' on a central red banner, all within a circular silver and white emblem with a gray stylized network icon (overlapping squares) at the bottom.
Official CompTIA Security+ certification logo badge. Features 'CompTIA' in red text, a prominent white 'Security+' on a central red banner, all within a circular silver and white emblem with a gray padlock icon at the bottom.
Continuum Certified IT Expert badge, a circular logo with an orange border, dark gray background, and white text. Features 'Continuum' at the top, 'Certified IT Expert' at the bottom, and a large green checkmark in the center, signifying IT expertise.
Official Dell Certified Systems Expert (DCSE) logo. Features large white outline 'DCS' letters and a prominent blue stylized 'E' adorned with a black graduation cap. Below, the Dell logo precedes the white text 'DELL CERTIFIED SYSTEMS EXPERT'
Black FileMaker Certified Developer logo with a transparent background. The design features the 'FileMaker' name with the words 'Certified Developer' in black font underneath.
HDI Certified Customer Service Representative logo in dark blue and light blue, featuring a stylized globe graphic to the left of the bold 'HDI' acronym and the word 'CERTIFIED' stacked below. To the right, aligned with 'HDI', are the words 'Customer Service' stacked above 'Representative' in a smaller, clean sans-serif font.
Official HDI certified logo for an HDI Support Center certification. Features distinct HDI branding elements alongside text specifying 'Certified' status and 'Support Center' expertise.
Official HDI certified logo representing the 'HDI Support Center Manager' qualification. This emblem visually signifies achievement and typically incorporates HDI's distinct branding with specific text highlighting the 'Certified' status and 'Support Center Manager' role.
Official HDI certified logo representing the 'HDI Support Center Manager' qualification. This emblem visually signifies achievement and typically incorporates HDI's distinct branding with specific text highlighting the 'Certified' status and 'Support Center Manager' role.
Official ITIL logo representing the 'ITIL Foundation V3' certification. This emblem visually signifies foundational understanding and achievement in ITIL principles, and typically incorporates distinct ITIL branding with text specifying the 'Foundation V3' level.
Official Microsoft certification logo representing the 'MCITP: Enterprise Administrator' qualification. This emblem visually signifies expertise in enterprise-level IT administration and typically incorporates distinct Microsoft branding with text specifying 'Microsoft Certified IT Professional' and the 'Enterprise Administrator' specialization.
Official logo representing the 'Six Sigma Green Belt' certification. This emblem visually signifies proficiency in Six Sigma methodologies at the Green Belt level

Get Your Free Consultation!

Click below to schedule a free consultation. For an immediate response, you can call +1 (801) 983-9245 during business hours.

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All Les Olson IT locations are official drop-off points for the Utah Food Bank or Three Square Food Bank.

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